For parents and caregivers
How can we help?
Contact Abid Jamil for help with Bimblu:
abidjamil222@gmail.comPlease include your device model, app version, and a short description. Do not send passwords, payment card details, or a child’s photo or recording.
Manage your learner
Open the home screen’s parent settings control and hold to enter the Grown-up corner. You can manage learner profiles and learning preferences there.
Restore a purchase
Use the same Apple account that made the purchase. Open Your subscription in the Grown-up corner and choose the restore option. An internet connection is required. If access is still missing, email us with the product name and purchase date—without payment details.
Cancel a subscription or request a refund
On iPhone or iPad, open Settings → your name → Subscriptions → Bimblu to manage renewal. Deleting the app does not cancel a subscription. Apple handles App Store billing and refund requests through Report a Problem.
Sound and narration
Check device volume and Bimblu’s sound preferences. Tap the lesson speaker to hear an item name. Available narrator voices depend on the voices installed on your device. Selected animals also have a separate animal-sound control.
Photos, recordings, and progress
Learner information is stored on your device. Before removing the app or resetting data, save anything you want to keep. Saved achievement cards may include a learner’s name or photo; share them thoughtfully.
Privacy questions
Read our Privacy Policy or email the address above with “Bimblu privacy” in the subject.